Refund policy

Withdrawal period<

In application of the law of 17/3/2014, you benefit from a right of withdrawal of 14 days after receipt of your products at your home.

Before making any return, we ask you to send us an email to retraction@snooc. ski with your Surname / First name and your number and indicating in the subject "Return order number xxxx"

You have a maximum of 14 days after receipt of the product at your home to return the products at your expense, in the original packaging.

On receipt of your return package, we check the conformity of your return. No return will be accepted if the returned products have been visibly used or damaged by the Buyer and that this use or damage makes the products unfit for sale. If your return cannot be accepted, we will contact you for the return of the products at your expense.

Reimbursement of the order will take place after receipt of the products; the amount will be variable and adjusted on a pro rata basis in case of retraction and/or partial return. Shipping costs will be refunded at the standard rate.

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