Terms of sale


Snooc ® is a brand of Zi Manufacture, S.A.S. with a capital of 144 733 €.
Head office : 94, rue du Laurier 73000 Chambéry - Siren 811 572 064 NAF 3230Z

Zi Manufacture is hereinafter referred to as "the manufacturer"


The Snooc ® is an article / range of sports and leisure articles for family, individual or team use, and is not designed for competition. Its use in the mountain environment presents the same risks as for items such as skis, touring skis, sledges, snowboards, snowshoes, and all snow gliding equipment.


These general conditions of sale apply to private individuals and to all products, accessories and spare parts of the Snooc® range, sold online on the site https://snooc.ski/fr/ or directly from our sales department.


The fact of buying on the site implies acceptance of these general conditions of sale. The version appearing on the back / page 2 of the purchase invoice is the applicable one; it is the one in force at the time of purchase on the site, which can be consulted online, and is declared as read and approved when purchasing online.
On your first purchase, you will be offered, optionally, to become a member of our community of Snooc® users, and to create a customer account to ensure a quality follow-up of your products. A confirmation e-mail will be sent to you, taking all these elements of your order.
We reserve the right to change prices at any time, but the products will in any case be charged on the basis of the rates in force at the time of placing the order.
Secured payment by our partner Crédit Agricole: by credit card or via PayPal. The amount of the order is debited at the time of shipment of the order.
The order will be considered firm and final only at the end of the online payment procedure. Thus, we reserve the right to refuse any order or to honour a delivery in the event of a payment dispute. The products remain our property until complete collection of the sums due.

Withdrawal period: pursuant to the law of 17/3/2014, you have a right of withdrawal of 14 days after receipt of your products, by filling out the following online form : retraction@snooc.ski This form reminds you of the conditions defined by the law; in particular, it specifies that you have a maximum of 14 days to return the products at your expense, in the original packaging. Reimbursement of the order will take place after receipt of the products; the amount will be variable and adjusted on a pro rata basis in case of retraction and/or partial return. Shipping costs will be refunded at the standard rate.


Snooc® has been designed and tested to withstand family and recreational use. It is warranted for 24 months for conformity to the ordered good, against any manufacturing defect or damage not resulting from abnormal use, normal wear and tear being excluded from the warranty. The same applies to damage occurring during transport or storage of the product, failure to follow the assembly and use instructions described in the notice enclosed in the packaging, nor in the event of modification, shocks produced by sharp objects, torsion, compression not resulting from normal use, or if the serial number has been erased or has been made illegible. This warranty applies in any country of destination of the initial sale, unless special conditions in connection with the legislation of the country of destination. These special conditions appear on the front of the order form and the invoice.
Limit of liability
The warranty is exclusive of any other liability of the manufacturer for any indirect damage resulting from the defect noted, in particular the loss of its use.
Abnormal use, outside the object described in article 1, and in particular for competition is not covered by the guarantee.


Only the delivery times mentioned online are valid as they take into account our availability.
Consult us online or by mail : commercial@snooc.ski if you have any questions about our products.
Our standard delivery times are 3 working days for France, and 8 working days for Europe. Express delivery on request, depending on destination. Please contact us.
For warranty or spare parts :
Contact : sav@snooc. ski or on


These Terms and Conditions and, in general, the relations between the Parties, are governed by French law. In the event of a dispute, the courts of the jurisdiction of the Court of Appeal of Chambéry (Savoie) shall have sole jurisdiction.

S.A.S. Zi Manufacture - General Terms and Conditions of Sale of 2015-12

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